Frequently Asked Questions
This is a family-run business. Previously, Michael Wall was a one-man show. His wife, Andrea has stepped in to help with bookkeeping and inquiries. Our eldest is finally old enough to join class and our youngest, well it will be some years until he's able but you may just see him around in a baby carrier. That being said, we are human so please be patient with us as we continue to learn and iron out the kinks.
What does a $100 dollar a month get me?
$100 bucks get you full access to all classes, no caps, no limits. Come as often or as little as your schedule allows.
How do the kids classes work?
Kids classes are for 6-year-olds and older. Every "kid" starts out in the Regular Kid's class whether they have experience or not. SIfu Michael will evaluate your child during these classes and invite them to join others as he sees their progression
How can I pay for the membership?
We take Paypal, cash or check. We're working on being able to take major credit and debit cards. Stay tuned.
In order to pay via Paypal, simply click on "Membership" at the top of the page. If you choose to stay with us for a few months, we'd appreciate you turning on Automatic Payments, that way you'll never be late!
Are there late fees?
Yes, any membership paid after the 5th of the month, will incur $20 dollar late fee. However, we're human and have compassion. If you have a unique situation, please speak to Sifu Michael or send us an email and we'll work with you.
What if I need to take a break?
No problem, as a courtesy we ask that you give us 30 days heads up. There is no guarantee that there will be a spot open when you return so we ask that if it's truly a break, to leave a deposit to save your spot.
When you're ready to come back, please reach out.
How can I cancel and get taken off the mailing list?
We understand that things happen, interests change, financial circumstances change. If you do need to cancel we require a 30-day written notice.
If you pay via Paypal and use recurring payments, it is YOUR responsibility to cancel those, unfortunately, we have no way to cancel that on our end.
To do follow these instructions:
Log into Paypal
Click on "Settings" (the little gearshift)
Click on "Payments" and scroll all the way down until you see "Automatic Payments", click on that.
You should be able to cancel your automatic payment here.
If you have trouble, please reach out to Paypal.
The mailing list:
If you do not wish to receive emails from us, please send us a message OR reply to the email. We're working on a way to add an "unsubscribe" button, but we're not there yet.